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Introduction to human factors and maternity systems presentationThis is a video recording of a presentation by Professor Paul Bowie about human factors and maternity systems.
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Policy and practice in the use of root cause analysis to investigate clinical adverse events: mind the gapThis paper (Social Science and Medicine 73 (2011) 217-225) examines the challenges of investigating clinical incidents through the use of Root Cause Analysis.
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Taking Your Medicine Safely pamphletA medication safety pamphlet for patients.
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Video: Surgical safety checklist (full length, 10min 58sec)A video from the Commission outlining the use of the World Health Organization's surgical safety checklist.
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Winning posters from the 2018 antibiotic awareness poster competitionCopies of the winning entries from the 2018 antibiotic awareness poster competition.
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5 questions to ask about your medications – consumer safety posterConsumer poster available in English and te reo Māori to help patients, caregivers, families and whānau talk about medication with their health care providers.
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Peripheral intravenous catheter infographicsDownloadable A3 and A4 versions of the peripheral intravenous catheter (PIVC) infographics.
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Summary: Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19 | Whakarāpopotanga: Bula Sautu – He mata kounga 2021: Hauora Pasifika i te tau COVID-19A summary of the latest report in our Window on Quality series which focuses on health for pacific peoples, from maternity to end of life using a life-course approach.
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Adult primary care patient experience survey: protocol for reviewing patient commentsThis document outlines the protocol for reviewing patient comments from the adult primary care patient experience survey.