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Governing for quality: A quality and safety guide for district health boards
Healthcare-associated infection Severity Assessment Code (SAC) examples 2022–23
Peripheral intravenous catheter infographics
ALERT 10: Humalog insulin
Summary: Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19 | Whakarāpopotanga: Bula Sautu – He mata kounga 2021: Hauora Pasifika i te tau COVID-19
Checklists, briefings and debriefings: an evidence summary
The case for investment in: A quality improvement programme to reduce pressure injuries in New Zealand
Improving surgical teamwork and communication: A guide to preparing and implementing
Child and Youth Mortality Review Committee: 15th data report: 2015–19 | Te Rōpū Arotake Auau Mate o te Hunga Tamariki, Taiohi: Te pūrongo raraunga 15: 2015–19
Who's in the room? session 4
Who's in the room? session 1
Who's in the room? session 3
Who's in the room? session 2
Virtual sessions from the February 2021 Quality improvement scientific symposium
Safe surgery programme
Presentations from the 2018 Quality Improvement Scientific Symposium
Improving trauma care for critically bleeding patients: A history, evidence summary and proposed quality improvement approach
Presentations from the 2019 Quality Improvement Scientific Symposium
Major trauma rehabilitation quality improvement programme: National collaborative 2021 guidelines and application form
Trauma programme project plan: Major trauma rehabilitation
Improving trauma care for critically bleeding patients: A national best-practice critical bleeding bundle of care with associated guidance and massive transfusion protocol
Brochure: Guide for trauma patients and whānau
Trauma programme project plan: Critical haemorrhage
Infographic: Improving trauma care for critically bleeding patients
New Zealand Major Trauma Registry & National Clinical Network annual report 2018/19
Pressure injuries: Rangi's story
Webinar recording: Let's discuss pressure injuries
Presentations from the 2017 Quality Improvement Scientific Symposium
Pressure injury prevention education videos
Pressure injury measurement frequently asked questions
Evaluation of Te Rā Haumaru Tūroro o Aotearoa | Aotearoa Patient Safety Day 2020
Resources for Te Rā Haumaru Tūroro o Aotearoa | Aotearoa Patient Safety Day 2021
Mental health and wellbeing webinar recording | Te Rā Haumaru Tūroro o Aotearoa 2020
Getting through together: Consumer perspectives
Getting through together: Health and disability worker perspectives
Mental health and wellbeing resources for Aotearoa Patient Safety Day 2020
Patient Safety Week 2019 evaluation
Learning and education modules on understanding bias in health care
Presentations from the 2016 Quality Improvement Scientific Symposium
Trailer: Who me – biased? He ngākau haukume tōku?
Patient Safety Week 2019 poster: Who me – biased? | He ngākau haukume tōku?
Patient Safety Week 2018 evaluation
From knowledge to action: A framework for building quality and safety capability in the New Zealand health system
Winning posters from the 2018 antibiotic awareness poster competition
Patient Safety Week 2018 poster: Are you giving germs a hand?
Patient Safety Week 2018 poster: Wash your hands
Patient Safety Week 2018 poster: Germ hotspots
Metoprolol oral administration - draft alert
Patient Safety Week 2018 screensavers
Patient Safety Week 2018 animated germs
Face masks, vision, and risk of falls
Reducing harm from falls: Recent literature of interest (February 2019–2020)
Reducing harm from falls: Recommended evidence-based resources 2020
Reducing harm from falls: Webinar introducing the 2020 falls evidence base
Australian and New Zealand Hip Fracture Registry 2019 Annual Report
Reducing harm from falls: Webinar introducing the 2019 falls evidence base
Reducing harm from falls: Recommended evidence-based resources 2019
Interventions for reducing falls and harm from falls in older people with cognitive impairment
Care Companion Programme workbook (Bay of Plenty DHB)
Australian and New Zealand Hip Fracture Registry 2018 Annual Report and Supplementary Report
Australian and New Zealand Hip Fracture Registry 2020 Annual Report
Recovering from a hip fracture | Pikinga ora i tētahi whainga hope (booklet)
National medication chart toolkit, user guide and medication charting standard (updated February 2021)
Alert 19: Baclofen oral liquid medication alert
Some medicines for epilepsy, mental health, and pain can harm your unborn baby
Aotearoa New Zealand Tall Man lettering list (April 2020)
Pain-relieving medicines for acute pain – information for patients
Alert 18: Thrombolysis for acute ischaemic stroke
ALERT: Transdermal patches
Safe use of opioids data collection and reporting workbook (manual data capture)
Display of combination product medicines in electronic systems
Quality improvement toolkit
#O2TheFix toolkit
Just and fair culture
Safety Signal: Changes to the labelling of Bicillin LA®
Acetylcysteine for the treatment of paracetamol overdose and toxicity – 2-bag dosing guidance
5 questions to ask about your medications – consumer safety poster
Opioid implementation package
Safe use of opioids measurement: frequently asked questions
Safe use of opioids collaborative information for DHB hospitals
ALERT: Metoprolol
Safety Signal: Oral Metoprolol administration
ALERT 4: Error-prone abbreviations, symbols and dose designations NOT TO USE
Poll shows link between abbreviations and medication errors
Error-prone abbreviations, symbols and dose designations not to use
Jessica Nand and Dr Mark Beale talk about medicine reconciliation in NZ
Taking Your Medicine Safely pamphlet
Safe Medication Management newsletters - 2010
Recommended International Non-proprietary Names (rINNs)
Medicine reconciliation guidance tools and training materials
Specify brand advice guidance – updated May 2019
Applying for specify brand advice status
ALERT 17: Alteplase or tenecteplase?
Evaluation of the safe use of opioids national collaborative
Reducing opioid-related harm and building quality improvement capability in New Zealand: a national formative collaborative
Margaret's story: Understanding the side effects of medicines
Gary's story: a consumer perspective on taking warfarin
Consumer flyer: Ask your pharmacist for advice about your medicines
ARRC mini-collaborative evaluation report and case studies
John's story: Managing warfarin safely
Quality improvement toolkit for use in age related residential care
Oxycodone: How did we get here and how do we fix it
Video: Introducing the safe use of opioids collaborative
Pharmac leaflet on practical tips for giving medicine to kids
Pharmac leaflet explaining medicine brand changes
Medication Safety Watch - Issue 2, May 2012
Medication Reconciliation in the Hospital: What, Why, Where, When, Who and How?
Medication Safety Factsheet
ALERT 14: Oral Methotrexate - once weekly dosing
ALERT: Prescribing by weight in children
Patient information - Help us to help you
Parent information - Help us to help your child
ALERT 13: Caffeine citrate oral solution
ALERT 12: Heparin
ALERT 11: Dabigatran
Guidelines for working with Asian patients and their families
The national patient deterioration programme and shared goals of care
Leaning in to lessen fear
Māori lives matter
Advance care planning conversation starters
An overview of advance care planning in Aotearoa New Zealand
Primary care improvement case study: Improving eczema management and care at Hauora Heretaunga
Primary care improvement case study: Turanga Health: Tu Mahi project
Copenhagen 2020 presentation: Whakakotahi – where the quality improvement drives equity, consumer engagement and integration
Primary care improvement case study: Taumarunui Community Kokiri Trust: He Mate Huka Oranga – a project to keep well with diabetes
Primary care improvement case study: Tongan Health Society: Improving medicine access in primary care for Pacific peoples
Te Kete Hauora patient advisory group workbook
Primary care improvement case study: Gonville Health: Improving the patient enrolment process
Primary care improvement case study: South City Health: Managing child eczema
Primary care improvement case study: Victory Square Pharmacy: Improving access to health care among opioid substitution treatment clients
The importance of consumers in Whakakotahi: primary care quality improvement
Primary care improvement case study: The Hutt Union and Community Health Service diabetes improvement project
Whakakotahi evaluation reports
Primary care improvement case study: The Fono ‘Happy Skin’ project: Skin and soft tissue infections in the Tuvaluan community
Primary care improvement case study: West Coast Primary Health Organisation: Improving access to care and the journey for Māori and whānau with diabetes
Exploring how the way we work impacts the consumer experience
Primary care improvement case study: Nelson Marlborough Health: Improving medication adherence post cardiac stent
Primary care improvement case study: Childhood respiratory warrant of fitness: Unichem Russell Street, Hastings
Presentation: Co-creating quality improvement in primary care
Presentations from the 2019 Royal New Zealand College of General Practitioners conference
Towards quality improvement at scale in the New Zealand primary care setting: Findings from consumer and health service engagement
The hui process: A framework to enhance the doctor-patient relationship with Māori
Safer surgery journal articles (long and short versions, updated August 2021)
Information about the Safe Surgery NZ programme quality and safety marker
Speaking up for patient safety
Actively listening for patient safety
Health Quality & Safety Commission | Surgical safety culture survey report 2019
Counties Manukau Health safe surgery posters
How surgical briefings are held at Counties Manukau Health
Factsheet for residents in aged residential care when having a shared goals of care discussion
What are the benefits of surgical briefings?
Surgical briefings support practical decision making
Surgical briefings are an efficient way to start the day
Surgical briefing poster
Surgical briefing brochure
Surgical briefing case studies
Surgical safety checklist posters
Reducing perioperative harm proof of concept project: final report
Video: Surgical safety checklist (full length, 10min 58sec)
Surgical Safety Checklist (Australia & New Zealand)
Shared goals of care form for aged residential care
Factsheet for nurses and allied health workers supporting shared goals of care in aged residential care
Factsheet for clinicians responsible for shared goals of care decisions in aged residential care
Shared goals of care: overview presentation
Infographics: Talking to adult patients with a serious illness and at risk of deterioration
Safe Surgery NZ programme evaluation – final report
Surgical Safety Culture Survey Research Report 2017
Safe Surgery NZ teamwork & communication video 1: Sign in
Safe Surgery NZ teamwork & communication video 2: Time out
Safe Surgery NZ teamwork & communication video 4: Briefing
Safe Surgery NZ teamwork & communication video 3: Sign out
Safe Surgery NZ teamwork & communication video 5: Debriefing
Safe Surgery NZ teamwork & communication video 6: Interview 1
Safe Surgery NZ teamwork & communication video 7: Interview 2
Safe Surgery NZ teamwork & communication video 8: Interview 3
Southern Cross Hospitals surgical safety checklist posters
Shared goals of care forms for use in hospital
Surgical safety interventions a success for Northland
Frequently asked questions about the Safe Surgery NZ programme
Video: Surgical briefing and debriefings
Video: Implementing briefing and debriefing sessions at Hutt Valley DHB
Webinar recording 'Beyond the tickbox' with Dr William Berry
Surgical checklist video
Surgical checklist video: sign in
Surgical checklist video: time out
What is perioperative harm and how can we reduce it?
Surgical checklist video: sign out
Video: Surgical safety checklist (summary version, 4min 03sec)
Keeping you safe during surgery – surgical safety brochure for patients
Attitudes towards the Surgical Safety Checklist and its use in New Zealand operating theatres
Responses to themed questions raised during 14 September 2021 webinar to launch ‘Pou hirihiri, Pou o te aroha | Healing and learning from harm’ video
Pou hihiri, Pou o te aroha | Healing and learning from harm
Patient COVID-19 Serious Illness Conversation Guide – guide to support conversations with patients
Open Book: Extravasation injury during surgery
Open Book: Hypoxic cardiac arrest during attempted percutaneous tracheostomy
Open Book: Learning Review (March 2021)
Introduction to human factors and maternity systems presentation
National summary of adverse events reported to the Health Quality & Safety Commission 1 July 2019 to 30 June 2020
Ngā Taero a Kupe: Whānau Māori experiences of in-hospital adverse events
Adverse event brief: Part A
Learning from adverse events report 2018/19
Open Book: Dispensing errors: Learning from the national primary care patient experience survey (Jan 2019)
Presentations from Delivering resilient health care: A workshop with Professor Erik Hollnagel
Learning from adverse events report 2017–18
Always report and review list 2018–19
National adverse events reporting policy 2017
Arthur Te Anini's story
Severity Assessment Code (SAC) rating and triage tool for adverse event reporting
Severity Assessment Code (SAC) examples
A guide to the national adverse events reporting policy 2017
Severity Assessment Criteria tables
Helen McKernan discusses mother's hospital treatment
Systems Analysis of Clinical Incidents: The London Protocol
Representing the consumer voice in an adverse event review
Template: Quality check for adverse event analysis (SAC 1 and 2)
Guide to partnering with whānau following an adverse event
Adverse events shared learning tool
Adverse event brief: Part B
Review of the national reportable events policy 2012: Summary of stakeholder feedback
National Adverse Events policy 2017
Open Book: Incorrect assembly of surgical equipment (June 2016)
Open Book: Red reflex assessment in newborns (June 2016)
Open Book: Bloodstream infection related to peripheral intravenous cannula (May 2016)
Open Book: Transmission of 'super-bug' in hospital (May 2016)
Open Book: Reviewing trigger tool notes to uncover harm (April 2016)
Open Book: Delay due to the use of an unfamiliar acronym (February 2016)
Open Book: Ensuring referrals happen (February 2016)
The Global Trigger Tool: A review of the evidence
Open Book: Retained vaginal swabs following childbirth (December 2015)
Open Book: Surgery abandoned due to unavailable instruments (December 2015)
Open Book: Epidural medicines through intravenous lines (September 2015)
Open Book: Safe discharge processes – norovirus (August 2015)
Open Book: CVC removal (July 2015)
Open Book: Acting on X-ray reports (June 2015)
Open Book: Safety in MRI scanner (May 2015)
Open Book: Lessons learnt from reviewing patient falls (April 2015)
Open Book: Triage of patient with post-procedure ophthalmic symptoms in the emergency department (April 2015)
Open Book: Preventing retained items – gynaecology surgery (March 2015)
Open Book: Different presentations of heparin (February 2015)
Open Book: Preventing retained items – laparoscopic surgery (January 2015)
Open Book: Accurate patient identification (December 2014)
Global trigger tool: Using data for improvement
Gillian Robb talks about the IHI Global Trigger Tool
Policy and practice in the use of root cause analysis to investigate clinical adverse events: mind the gap
Serious and Sentinel Events in New Zealand Hospitals 2008–2009
Serious and Sentinel Events in New Zealand Hospitals 2007–2008
Serious and Sentinel Events in New Zealand Hospitals 2006–2007
Connecting care: Improving service transitions – Top tips | Te tūhono i ngā manaakitanga, te whakapai ake i ngā whakawhitinga ratonga
Pono consumer story: Kolini Baker
Zero seclusion case studies: How DHBs are successfully reducing the use of seclusion
New Zealand hospitals reduce the use of seclusion for mental health consumers
Pono consumer story: Jenny Fenwick
Pono consumer story: Haki Davis
Zoom procedures and etiquette for online learning sessions
National and technical reports | Ngā Poutama consumer, family and whānau experience survey
Summary report | Ngā Poutama consumer, family and whānau experience survey
Consumer, family and whānau survey questions | Ngā Poutama consumer, family and whānau experience survey
Quality improvement tools and methodologies
Presentations from learning session one of the Te ako mai i ngā pāmamaetanga me te wheako tāngata whaiora me te whānau | Learning from adverse events and consumer, family and whānau experience project
Presentations from the third learning session for Connecting care: improving service transitions | Te tūhono i ngā manaakitanga
Presentations from the second co-design workshop for Te ako mai i ngā pāmamaetanga me te wheako tāngata whaiora me te whānau | Learning from adverse events and consumer, family and whānau experience project
Presentations and videos from the co-design workshop on learning from adverse events
Ngā Poutama: Consumer, family and whānau experience survey privacy summary
Ngā Poutama: Consumer, family and whānau experience survey privacy impact statement
Ngā Poutama: Consumer, family and whānau experience survey flyer
Ngā Poutama: Consumer, family and whānau experience survey poster
Developing a baseline ACP survey
Presentations from the second learning session for Connecting care: improving service transitions | Te tūhono i ngā manaakitanga
Paediatric transition to ACP and Medical Care Guidance
Medication safety, prescribing and the medicines management process in mental health
Presentations from the third learning session for Zero seclusion: towards eliminating seclusion by 2020
Presentations from the second learning session for Zero seclusion: towards eliminating seclusion by 2020
Presentations from the first learning session for Connecting Care: improving service transitions
Zero seclusion measurement: A family of measures
Evidence review to inform development of the mental health and addiction quality improvement programme ‘Learning from adverse events and consumer experience’ project
Mental health and addiction tools and resources
Advance care planning: Arn and Joseph's stories
National and technical reports | Ngā Poutama Oranga Hinengaro: Quality in Context survey of mental health and addiction services
Frequently asked questions | Ngā Poutama Oranga Hinengaro: Quality in Context survey of mental health and addiction services
Storyboards and presentations from the Connecting Care co-design workshop
Presentations and photos from the mental health and addiction learning session – 13 September 2018
Questions from Ngā Poutama Oranga Hinengaro: Quality in context survey of mental health and addiction staff
Ngā poutama oranga hinengaro: quality in context survey poster
Mental health and addiction quality improvement programme brochure | Ngā poutama oranga hinengaro-mahitahi
Reducing and eliminating seclusion in mental health inpatient services
Presentations from the workshop Zero Seclusion: towards eliminating seclusion by 2020
Zero seclusion infographic
Family violence death information sheet series
Family violence experts in the criminal court: the need to fill the void
Webinar: Men who use violence
Family Violence Death Review Committee Sixth report: Men who use violence | Te Pūrongo tuaono: Ngā tāne ka whakamahi i te whakarekereke
Thinking differently: Re-framing family violence responsiveness in the mental health and addictions health care context
Appendix to article titled 'Social Entrapment: A Realistic Understanding of the Criminal Offending of Primary Victims of Intimate Partner Violence'
Ninth report of the Perioperative Mortality Review Committee | Te pūrongo tuaiwa o te Komiti Arotake Mate Whai Muri mai i te Poka
Eighth report of the Perioperative Mortality Review Committee | Te pūrongo tuawaru o te Komiti Arotake Mate Whai Muri mai i te Poka
Webinar recording: Doing things differently
Fourteenth Annual Report of the Perinatal and Maternal Mortality Review Committee | Te Pūrongo ā-Tau Tekau mā Whā o te Komiti Arotake Mate Pēpi, Mate Whaea Hoki
Maternity support for women during COVID-19 (poster for maternity services)
Pānui/information for whānau/families about post-mortem examination (brochure)
Third annual report of the Maternal Morbidity Working Group
Te Pūrongo ā-Tau Tekau mā Toru o te Komiti Arotake Mate Pēpi, Mate Whaea Hoki | Thirteenth Annual Report of the Perinatal and Maternal Mortality Review Committee
How to sleep safely during pregnancy
Maternal morbidity review toolkit: Q&As
Maternal mental health birth plan template
Maternal morbidity review toolkit: Review checklist (Microsoft Excel version)
Maternal morbidity review toolkit: Example of a trigger list
Maternal morbidity review toolkit: Terms of reference template
Maternal morbidity review toolkit: Review template (Microsoft Word version)
Maternal morbidity review toolkit: Action list template (Microsoft Excel version)
Maternal morbidity review toolkit: Local review process map (A3)
Maternal morbidity review toolkit for maternity services | Te kete arotake mate whakawhānau mō ngā ratonga whakawhānau
Maternal morbidity review toolkit for maternity services: A foundational document
Video: Post-mortem for babies in Aotearoa NZ
Suicide Mortality Review Committee position statement on the impacts of COVID-19
Te Mauri The Life Force I Rangatahi suicide report I Te pūrongo mō te mate whakamomori o te rangatahi
‘Nuggets of gold’: Insights from voices of lived experience
Short film: Practical ways to help a suicidal friend
Arms Legislation Bill SuMRC submission Oct 2019
Understanding deaths by suicide in the Asian population of Aotearoa New Zealand | Te whakamārama i ngā mate whakamomori i te taupori Āhia i Aotearoa
Improving health outcomes: Pacific consumer group’s talanoa on Bula Sautu
Suicide post-vention | An example: ‘Fusion’, Te Tai Tokerau
Guidelines for reporting on and talking about suicide in Aotearoa
Partners in Care co-design programme: Participant feedback report
Using health care services in the community
Ehlers-Danlos syndrome video series: how a multidisciplinary team helped improve patient outcomes
A good start in life: practical guidance
New Zealand Bronchiectasis Foundation
Alwena & Jim's story: Improving communication around cancer diagnosis
Results of the all-of-Commission consumer forum survey
Child and Youth Mortality Review Committee mortality data reports
Standards for palliative care (Fourth Edition) 2019
Progressing consumer engagement in primary care | Te whakakoke i te whai wāhi a te kiritaki ki te tiaki hauora tuatahi
Twelfth Annual Report of the Perinatal and Maternal Mortality Review Committee
Presentations from the all-of-Commission consumer's forum
Methodology and definitions for Perinatal and Maternal Mortality Review Committee reporting
Sudden Unexpected Death in Infancy: Special Report
Disability rights guides
Do you really see me or just my disability?
Co-designing nudges: Phase two of raising the bar on the national adult inpatient experience survey
Family Violence Death Review Committee: Fifth Report Data
Sixth report of the Perioperative Mortality Review Committee
Cancer Society survivorship consensus statement
Eleventh Annual Report of the Perinatal and Maternal Mortality Review Committee
Patient story: Matthew Gunter
Child and Youth Mortality Review Committee’s 12th data report, 2011–15
Consumer network terms of reference
Summary report of Let's talk: our communities, our health
Presentations from Let's talk: our communities, our health
The Seventh Report on the Activities of the Child and Youth Mortality Review Committee: 2011–16
Child and Youth Mortality Review Committee review policy
Family Violence Death Review Committee’s Position Brief: February 2017
Tenth Annual Report of the Perinatal and Maternal Mortality Review Committee
Policy for paying consumers who are involved with Health Quality & Safety Commission work
Heart Foundation's Journeys
Co-design programme evaluation and case studies 2015–16
Fifth report of the Perioperative Mortality Review Committee
Ngā Rāhui Hau Kura (Suicide Mortality Review Committee Feasibility Study 2014–15)
Family Violence Death Review Committee Fifth Annual Report
Engaging with consumers: a guide for district health boards
Engaging with consumers: a guide for district health boards – additional reading and useful links
Presentation: off road vehicle child and youth deaths
CYMRC poster 'Recommendations and actions – attributes most associated with system improvement'
Family Violence Death Review Committee Activities Report
Ninth Annual Report of the Perinatal and Maternal Mortality Review Committee
Becoming better helpers: Rethinking language to move beyond simplistic responses to women experiencing intimate partner violence
Special report: Child and youth mortality from motorcycle, quad bike and motorised agricultural vehicle use
Safe sleep videos from Northland DHB
Family Violence Death Review Committee Fourth Annual Report
Eighth Annual Report of the Perinatal and Maternal Mortality Review Committee
Special report: Unintentional deaths from poisoning in young people
Family Violence Death Review Committee Third Annual Report
Seventh Annual Report of the Perinatal and Maternal Mortality Review Committee
Special Report: Unintentional suffocation, foreign body inhalation and strangulation
Resources for food-related choking in young children
Kidshealth.org.nz - water safety
Sixth Annual Report of the Perinatal and Maternal Mortality Review Committee
FVDRC Submissions on Reviewing the Family Court:
Information about Child and Youth Mortality Review
The Sixth Report on the Activities of the Child & Youth Mortality Committee - 1 January 2010 to 30 June 2011
Circumstances surrounding drowning in those under 25 in New Zealand (1980-2002)
Special report on alcohol related deaths
Low speed runover mortality report
Fourth Report to the Minister of Health: Reporting mortality 2002-2005
Third Report to the Minister of Health: Reporting mortality 2002-2004
Sudden unexpected death in infancy (SUDI) workshop presentations
Second Report to the Minister of Health 1 July 2003 to 31 December 2004
Sepsis in pregnancy poster: Know the signs, know what to do
Second annual report of the Maternal Morbidity Working Group
Guide for developing a consumer experience framework (DHB quality and risk managers)
Information about the Neonatal Encephalopathy Working Group (for families)
Video: Communicating with Māori in a health setting
Video: Ron Paterson shares personal experience of great hospital care
Teach back training toolkit (March 2014)
Health literacy medication safety project evaluation report, training tools and resources (August 2013)
Vicki Culling discusses the Perinatal and Maternal Mortality Review Committee
Information about the Perinatal and Maternal Mortality Review Committee
World Hand Hygiene Day 2021 resources
National hand hygiene compliance report 1 November 2020–28 February 2021
Stay safe from infection
Learning from COVID-19: Summary of feedback from the hospital and aged residential care surveys during the COVID-19 response to identify gaps and opportunities for improvement
National hand hygiene compliance report 1 July–31 October 2020
Surgical site infection rate is higher following hip and knee arthroplasty when cefazolin is underdosed
National hand hygiene compliance report 1 March–30 June 2020
Poster: World Hand Hygiene Day 2020
World Hand Hygiene Day 2020 resources
Factsheet: How to prevent ventilator-associated pneumonia
National hand hygiene compliance report 1 November 2019–29 February 2020
Factsheet to reduce central line associated bacteraemia (CLAB)
Central line associated bacteraemia (CLAB) project poster
National hand hygiene compliance report 1 July–31 October 2019
New Zealand Hand Hygiene programme: requirements to sustain improvement in a changing environment
Discussion paper: proposal to change data collection requirements for orthopaedic procedures and options for inclusion of other procedures (feedback closed)
National hand hygiene compliance report 1 April–30 June 2019
Consumer engagement (more about Partners in Care)
Hand Hygiene New Zealand auditing manual (2019 edition)
Orthopaedic surgery implementation guide | Te aratohu poka kōiwi
World Hand Hygiene Day 2019 communications toolkit
Poster: How to hand wash
Poster: Your 5 moments for hand hygiene
National hand hygiene compliance report 1 November 2018–31 March 2019
Cardiac surgery implementation manual | Pukapuka aratohu whakahaere poka manawa
National hand hygiene compliance report 1 July–31 October 2018
Template for senior leaders – infection prevention and control (IPC) walk rounds
Communication templates for infection prevention and control (IPC) walk rounds
Template for infection prevention and control (IPC) walk round issue and action list
Sample questions for infection prevention and control (IPC) walk rounds
Webinar: Caring for complex older people
Appropriate medication use in aged residential care: Optimising the use of antibiotics, antipsychotics and fentanyl | Ngā rongoā tika mā ngā kaumātua/kuia: Kia tika te whāngai atu o ngā rongoā paturopi
Guidance for preventing and controlling COVID-19 outbreaks in New Zealand aged residential care
Infographic about people living in aged residential care (interRAI 2018/19)
Template for ward contacts – infection prevention and control (IPC) walk rounds
Template for infection prevention and control (IPC) walk rounds schedule
National hand hygiene compliance report 1 July–31 October 2016
Evaluation of the surgical site infection improvement programme
Collective learning: Quality improvement in aged residential care
Frailty care guides | Ngā aratohu maimoa hauwarea
Frequently asked questions about surgical site infections
Presentations from the HHNZ hand hygiene workshop
Anti-staphylococcal bundle to reduce surgical site infections in orthopaedic and cardiac surgery
Hand Hygiene New Zealand – findings from the 2016 survey
Preventing infection after surgery brochure (for patients)
Enliven philosophy of care
Frontline Ownership workshop with Dr Michael Gardam (videos)
Hand Hygiene New Zealand education toolkit
Nau mai, haere mai ki tōku kainga hou | Welcome to my home
Hand hygiene promotional materials
Hand Hygiene New Zealand Implementation Guidelines 2013
Quality improvement toolkit using falls prevention as a topic of interest
Video: Clinicians talk about hand hygiene
Creating a driver diagram
Infection Prevention and Control Factsheet
Family of measures
Presentations from Putting prevention first: Leadership and action on preventing healthcare associated infections
Aged residential care quality improvement programme charter
Capturing the voice and themes from the aged residential care workshops
Recognition and response system retrospective case note review template
Hand hygiene observation data collection form
Hand Hygiene New Zealand ward structure survey
Hand Hygiene New Zealand questionnaire: Evaluating the tolerability and acceptability of alcohol-based hand rub among health care workers
Hand Hygiene New Zealand hospital readiness survey
How to use the Hand Hygiene Compliance Application (guide for auditors)
Presentation slides from Dr Vineet Chopra: Are peripherally-inserted central catheters the next central vascular catheter?
Hand hygiene patient stories
National periprosthetic joint infection sampling and culture guide
Guide to the surveillance of healthcare-associated Staphylococcus aureus bacteraemia (SAB)
Hand Hygiene New Zealand auditing manual 2017
Instructions for logging in to the Hand Hygiene Australia training site
Systematic Review of Surgical Site Infections in Cardiac and Orthopaedic Surgery
Hand Hygiene Australia: online learning packages
Hand hygiene video from Waitemata DHB
Hand Hygiene New Zealand resource kit for medical professionals
Hand Hygiene New Zealand communication toolkit
SSI webinar 5: Consumer engagement
SSII Programme data collection forms
Patient deterioration data collection tool
Surgical Site Infection Improvement Programme frequently asked questions
Shared goals of care countdown to launch posters
Shared goals of care project charter template
Shared goals of care case for change
Shared goals of care educational powerpoint presentation
Shared goals of care as part of the patient deterioration recognition and response systems: A fact sheet for hospital executives
Guidelines: Clipping not shaving intervention guidelines
Video: Clipping not shaving
Video: Surgical skin preparation
Shared goals of care principles for health service providers
SSIIP skin antisepsis guide
SSI webinar 3: Surgical antibiotic prophylaxis
Shared goals of care poster
Hand Hygiene New Zealand patient participation guidelines 2013
Video: Antibiotic Intervention
Guidelines: Surgical antimicrobial prophylaxis
SSI webinar 2: Surveillance
Assessment of current approach to shared goals of care template
Surgical Site Infection Improvement Programme information sheet
Felicity's story: shared goals of care
Surgical site infection patient story: Ian Collis
Surgical Site Infection Improvement Programme case studies
Maternity early warning system (MEWS) short-stay maternity vital signs chart (MVSC)
SSI webinar 1: Case for change
Video: Surveying surgical site infections
Kōrero mai site case studies (July 2017–November 2020)
Video: Surgical site infection improvement programme
One is too many: Viewing infection data from the patient's perspective
Target CLAB Zero final report
Antimicrobial Stewardship in New Zealand
Presentations from the New Zealand workshop on Clostridium Difficile infection
Hand Hygiene information for childen
Paul & Rachel's story: healthcare associated infection effect on family
Partnering to Heal
BMJ Quality & Safety: Elimination of central-venous-catheter related bloodstream infections from the intensive care unit
Hand Hygiene NZ – Hand Hygiene: A guide for healthcare staff
Maternity early warning system (MEWS) virtual grand round presentation
Evaluation of the patient deterioration programme | Formative feedback summary report on Kōrero mai cohort two
Poster: How to hand rub
Patient, family and whānau escalation: Kōrero mai projects – what we know so far
New Zealand national maternity early warning system (MEWS) preparation and implementation guide
Infection prevention and control (IPC) walk rounds: Toolkit and implementation guide
Courtenay and Demar, their story
Presentations and videos from Patient deterioration New Zealand: current state and future developments
Vital signs chart with New Zealand early warning score
Busting myths about patient, family and whānau escalation
Fifth annual update on increasing transparency 2021
Top tips for a successful co-design project
A window on the quality of Aotearoa New Zealand's health care 2019 – a view on Māori health equity
Factsheet: Patient deterioration and sepsis
Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19 | Bula Sautu – He mata kounga 2021: Hauora Pasifika i te tau COVID-19
Infographic: Recognition and response systems save lives
Factsheet: Patient deterioration and supplemental oxygen
New Zealand patient experience survey programme refresh 2019/20
Measuring culturally safe care through the patient experience surveys
Quality and safety markers – enabling equity monitoring: Privacy impact assessment report
Guide to using the quality and safety markers dashboard
Adult hospital inpatient experience survey: flyers for patients
Adult hospital inpatient experience survey: methodology and procedures
Adult primary care patient experience survey: methodology and procedures
Fourth annual update on increasing transparency in Aotearoa New Zealand health care
Adult primary care patient experience survey: protocol for reviewing patient comments
Patient experience surveys: Privacy impact assessment report
Adult primary care patient experience survey: videos for in-clinic waiting room
Webinar: Moving the goal posts – modifying the New Zealand early warning score
Adult primary care patient experience survey: PHO guide to getting started
Adult primary care patient experience survey timetable
Videos from the workshop: exploring shared goals of care in acute hospital settings
New Zealand adult primary care patient experience survey questionnaire
Adult primary care patient experience survey: Patient management system instructions
Adult primary care patient experience survey: poster for practices
Adult primary care patient experience survey: General practice guide to getting started
Patient, family and whānau escalation process case for change
New Zealand early warning score vital sign chart user guide
Adult primary care patient experience survey: flyers for patients
Patient deterioration preparation and implementation guide
Clinical governance recommendations for recognition and response systems
Recognition and response system summary
National patient experience survey: Results for patients treated in November 2019
Escalation mapping tool
Patient deterioration and recognition and response systems: factsheets for hospital executives and senior clinicians
Open4Results – June 2019
Measurement guidance – recognition and response systems
Example policy: Adult vital sign and early warning score measurement, recording and escalation
Recognition and response system project charter template
Open4Results – December 2018
Patient deterioration escalation sticker
National vital sign chart audit form
Adult hospital patient experience survey: What have we learned from 5 years’ results?
Posters: countdown to launch of the national vital signs chart with early warning score
Second annual update on increasing transparency in New Zealand health care
Third annual update on increasing transparency in New Zealand health care
Primary care patient experience survey: Foundation standard / Cornerstone accreditation
Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England, 2005–13
Adult primary care patient experience survey 2019: A review of responses in the general practice module and suggestions for the future
Patient deterioration rapid response call sticker
Stakeholder assessment template
Early implementation evaluation report
Rasik’s story
Co-designing a patient, family and whānau escalation of care process factsheet for patients, family and whānau (consumers)
Dave’s story
Ngāti Kahungunu Whānau Services - working through COVID-19
How to keep your home bubble safe
Turuki Healthcare and the response to COVID-19 between February and May 2020
Te Rohe o Te Wairoa, Hawke’s Bay, Ngāti Kahungunu and the response to COVID-19 between February and May 2020
Chief executive expenses
Self-review report based on the Performance Improvement Framework | Pūrongorongo arotake whaiaro i whai i te Anga Whakapiki Whakaaturanga
Tauākī Koronga | Statement of Intent 2020–24
Statement of Performance Expectations | Tauākī o Ngā Mahi Ka Whāia 2021/22
User guide to the Atlas in Healthcare Variation
Guide to preparing and implementing a pressure injury measurement programme
Adult hospital inpatient experience survey timetable
Factsheet: Capabilities for recognising and responding to acute deterioration in hospital
Benefits and risks of taking anti-seizure medicines for epilepsy, mental health, or pain
ALERT 9: Intravenous infusion practice
ALERT: Position statement - intravenous infusion practice
ALERT 8: Colchicine
ALERT 7: Morphine
ALERT 1: Potassium chloride concentrated injection
ALERT 5: Low molecular weight heparin (LMWH) in renal impairment
ALERT: Intrathecal chemotherapy and intravenous vinca alkaloids
ALERT 3: Diltiazem and diltiazem identification charts
ALERT 2: Warfarin
ALERT: Position statement - barcoding
A Window on the Quality of New Zealand’s Health Care 2018
First annual update on increasing transparency in New Zealand health care
Evaluation of the early implementation of the national maternity early warning system
National patient experience survey: Results for patients treated in August 2018
National patient experience survey: Results for patients treated in August 2019
National patient experience survey: Results for patients treated in February 2019
National patient experience survey: Results for patients treated in May 2019
National patient experience survey: Results for patients treated in November 2018
Regional reports | Ngā Poutama Oranga Hinengaro: Quality in Context survey of mental health and addiction services
Richard Hamblin discusses quality and safety markers
Video: Health literacy among Māori
Dr Michal Boyd's presentation on effective care planning and interRAI
Investment case for the deteriorating patient
The deteriorating adult patient: Current practice and emerging themes
The deteriorating adult patient: evidence summary
Presentations from the special one-day workshop with Jeanne M. Huddleston
Patient deterioration programme charter: Recognising and responding together
Open Book: Lessons learnt from reviewing patient falls (March 2017)
Open Book: Alert for prescribing error – dabigatran and enoxaparin (July 2017)
Open Book: Interventions or procedures performed outside operating theatre settings – wrong procedure/wrong site/wrong person (Oct 2017)
ALERT: Colour coded wristbands
Te Ao Māori Framework | Te Anga Ao Māori
Consumer advisory group te kāhui mahi ngātahi terms of reference
Primary case improvement case study: Improving eczema management and care at Hauora Heretaunga
Australian and New Zealand Hip Fracture Registry 2021 Annual Report
Choosing Wisely video for clinicians
First principles review of the national mortality review function | Terms of reference
Report: Older Māori and aged residential care in Aotearoa | Ngā kaumātua me te mahi tauwhiro i Aotearoa
National hand hygiene compliance report: 1 July to 31 October 2021
A window on quality 2021: COVID-19 and impacts on our broader health system – Part 1 | He tirohanga kounga 2021: me ngā pānga ki te pūnaha hauora whānui – Wāhanga 1
National decrease in seclusion – the numbers
Executive summary: A window on quality 2021 (Part 1) | Whakarāpopototanga matua: He tirohanga kounga 2021 (Wāhanga 1)
The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
National hand hygiene compliance report: 1 March 2021 to 30 June 2021
Health Quality & Safety Commission e-digest – Issue 131, 22 April–12 May 2021
Health Quality & Safety Commission e-digest – Issue 130, 1–21 April 2021
Health Quality & Safety Commission e-digest – Issue 129, 11–31 March 2021
Surgical site infection (SSI) investigation tool
Te Pou – Māori responsive rubric and guidelines
Resources for management of critical bleeding
Summary of inaugural consumer health forum Aotearoa and participant feedback
Guideline for Staff working in Multiple Roles in Aged Residential Care Facilities
New Zealand adult hospital inpatient experience survey questionnaire
Topic 1 supplement: Patient story staff perspective
Topic 3 supplement: Questions and answers about falls QSMs
Topic 6 supplement: St John ABCDE assessment
Topic 6 supplement: Skin tears (Milner article in Nursing Review)
Topic 7 supplement: Strategies to improve hip fracture and care
Topic 8 supplement: Which medicines increase the risk and consequences of falls?
Topic 8 supplement: Atlas tutorial 2017
Topic 10 supplement: Whanganui falls prevention and fracture liaison workplan
Always Report and Review list 2021–22
Overview of mental health and addiction adverse event review methods, types and approaches
Mental health and addiction Severity Assessment Code (SAC) examples 2021–22
Medication Safety Watch – Issue 10, June 2014
Medication Safety Watch – Issue 11, September 2014
Principles for engaging consumers and whānau in mental health and addiction adverse event reviews
Reporting and reviewing adverse events involving consumers of mental health and addiction services
Annual Report 2020/21 | Pūrongo ā-tau 2020/21
Using the Health Quality & Safety Commission Surgical Site Infection investigation tool – a summary of practice points from Dr Arthur Morris, clinical lead, Health Quality & Safety Commission
Presentations from Resilient health care – embracing the future online hui
Three steps to meeting health literacy needs | Ngā toru hīkoi e mōhiotia ai te hauora
Clinical Governance – guidance for health and disability providers
Preventing falls in hospitals (full length, 13mins 30sec)
Preventing falls in hospitals (summary, 7min 50sec)
Staying safe on your feet at home
Let’s plan for your next health care visit | Me whakamahere i tō toronga haumanu hauora
Let’s plan to leave hospital | Me whakamahere i te wehenga i te hōhipera
Development of patient experience indicators for New Zealand
National hand hygiene compliance report: 1 November 2021 to 28 February 2022
Ngā whānau Māori wheako ki te tauwhiro pāmamae me te whakaoranga | Whānau Māori experiences of major trauma care and rehabilitation
Presentation: What's happening locally
Videos: Quality improvement scientific symposium 2022 virtual lunchtime sessions
Aotearoa New Zealand national point prevalence survey of healthcare-associated infections | Tiro whānui ā-motu mō te maimoa hauora – mate urutā
Webinar videos: Exploring the impact of aged residential care and older Māori
Dr Carl Horsley, clinical lead systems safety, introduces he toki ngao matariki Aotearoa in this webinar
Seventh report: A duty to care | Pūrongo tuawhitu: Me manaaki te tangata
Zero seclusion: Safety and dignity for all – change package | Aukatia te noho punanga: Noho haumanu, tū rangatira mō te tokomaha – mōkī aroha
Guide to improving the use of antibiotics in the management of urinary tract infections in aged residential care
Implementing a relational approach when things don’t go to plan in the health care setting
SSI orthopaedic monitoring tool - variable life-adjusted display (VLAD) report
Raising the bar on the national patient experience survey: phase one
Video: How Mersey Care built a restorative just culture
Tracey’s story: Living with Ehlers-Danlos syndrome
Petala's story: The importance of meeting cultural needs for Pacific Island families
The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)
Olivia and Karen: The importance of midwives
Patients and Clinicians: Governing Together
Looking after Māori in hospital
New project focuses on cardiovascular screening for those with serious mental illness
Te Whatu Ora Taranaki consumer council members outline the importance of consumer engagement
Healthcare-associated Staphylococcus aureus bacteraemia (HA-SAB) source data collection training resources
A guide to implementing light surveillance for the orthopaedic SSIIP
Risk factors differ for Gram-negative surgical site infection following hip and knee arthroplasty: an observational study from a national surveillance system
Embedding te Tiriti in capability programme design and delivery
Statement of Performance Expectations | Tauākī o Ngā Mahi Ka Whāia 2019/20
Statement of Performance Expectations | Tauākī o Ngā Mahi Ka Whāia 2020/21
Statement of Performance Expectations | Tauākī o Ngā Mahi Ka Whāia 2022/23
Leading improvement through engagement and community: presentations from a workshop with Helen Bevan
Introduction to the Health Quality & Safety Commission infection prevention and control improvement programmes
Te pūrongo whakamutunga | Project close report (Connecting care: Improving service transitions)
Instructions for reviewing and correcting Surgical Site Infection Improvement Programme (SSIIP) data in National Monitor
Annual Report 2019/20 | Pūrongo ā-tau 2019/20
Annual Report 2017/18 | Pūrongo ā-tau 2017/18
Annual Report 2016/17 | Pūrongo ā-tau 2016/17
Annual Report 2013/14 | Pūrongo ā-tau 2013/14
Annual Report 2012/13 | Pūrongo ā-tau 2012/13
Annual Report 2011/12 | Pūrongo ā-tau 2011/12
Annual Report 2010/11 | Pūrongo ā-tau 2010/11
Annual Report 2015/16 | Pūrongo ā-tau 2015/16
Annual Report 2018/19 | Pūrongo ā-tau 2018/19
Annual Report 2014/15 | Pūrongo ā-tau 2014/15
Australian and New Zealand Hip Fracture Registry Annual Report 2022
Stocktake of sepsis management in Aotearoa New Zealand
Consumers share why they got involved in the consumer health forum Aotearoa
Why you should join the consumer health forum Aotearoa
Pono consumer story: Nicola Peeperkoorn
ABI and Active+ case study: Improving access to community rehabilitation after traumatic brain injury
Pono consumer story: Anne-Marie Douglas
From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement
Code of expectations for health entities’ engagement with consumers and whānau
Position paper on the transparency of information related to health care interventions
Shared goals of care data collection tool
Final report: Review of the national mortality review function
Adult primary care patient experience survey: information to help answer patient questions about the survey
Case study: Introduction of the ACC early cover process to allocate an ACC case manager prior to discharge
Executive summary: A window on quality 2022 (Part 2) | Whakarāpopototanga matua: He tirohanga kounga 2021 (Wāhanga 2)
A window on quality 2022 (Part 2) | Whakarāpopototanga matua: He tirohanga kounga 2021 (Wāhanga 2)
Paediatric early warning system (PEWS) preparation and implementation guide
The prevalence of healthcare-associated infections in New Zealand Public Hospitals 2021
Sources of healthcare-associated Staphylococcus aureus bacteraemia in New Zealand acute hospitals
Te Whatu Ora Taranaki case study: Improving discharge processes after traumatic brain injury
Presentations from workshops on project focused on monitoring consumers on particular antipsychotic medication treatment to reduce risk of poor cardiovascular health
Fifteenth Annual Report of the Perinatal and Maternal Mortality Review Committee: Reporting Mortality and Morbidity 2020
Including whānau voices in family violence homicide in-depth reviews
National hand hygiene compliance report: 1 July to 31 October 2022
Te Whatu Ora Te Toka Tumai Auckland case study: Improving the discharge pathway for people hospitalised with traumatic brain injury
Penina's story — lead maternity care midwife
The first 12 months of ‘light’ reporting for the orthopaedic surgical site infection improvement programme
E-learning module: Human Factors | Ngā Āhua Tangata
Findings from the consumer health forum Aotearoa hui on 10 November 2022 | Ngā kitenga o te wānanga hauora kiritaki Aotearoa i te 10 o Whiringa-ā-rangi 2022
Surgery and risk in Aotearoa New Zealand 2022 | Te pōkanga me te tūponotanga i Aotearoa
Tip sheet: preparing elevator pitches
Section 2.1: Guidance and support for co-designing with consumers, whānau and communities
A review of the Hand Hygiene New Zealand programme
Report on the national hand hygiene survey | He pūrongo rangahau ā-motu mō te horoi ringa
Hand Hygiene: A review of literature and programmes
Co-design explained in 30 seconds with Susanne Cummings from Vaka Tautua
Co-design case study: Susanne Cummings
Evaluation report: Test of the national paediatric early warning system implementation
Poster: How to recognise and treat neonatal encephalopathy without delay
A Window on the Quality of New Zealand's Health Care (November 2015)
An ongoing duty to care: Responding to survivors of family violence homicide | He tauwhiro haere te mahi: Hei urupare ki ngā toiora o te ririhau ā-whānau
Healing, learning and improving from harm: National adverse events policy 2023 | Te whakaora, te ako me te whakapai ake i te kino: Te kaupapa here ā-motu mō ngā mahi tūkino 2023
Te Pae Hauora o Ruahine o Tararua MidCentral case study: Implementing a major trauma pathway for coordinated care and timely access to allied health input
Co-design in Aotearoa New Zealand: a snapshot of the literature
Te Whatu Ora Capital, Coast and Hutt Valley case study: Improving inpatient rehabilitation services for patients following major trauma
Evaluation report: Major trauma rehabilitation collaborative | He pūrongo arotake: Whakaoranga tahi i te pāmamae nui
Te Whatu Ora Counties Manukau case study: Improving the accuracy of post-traumatic amnesia assessments
Paediatric vital sign chart (PVSC) quick reference guide
Presentations from the Surgical Site Infection Improvement Programme champions meetings
Presentations from the Surgical Site Infection Improvement Programme investigation tool meetings
Te Ao Māori Framework (video animation)
The co-design process
Annual report 2021/22 | Pūrongo ā-tau 2021/22
From PES to PDSA – Workbook: Using adult hospital inpatient experience survey data for quality improvement
Variations in health care
Variation in medical practice: literature review and discussion
Variation and improving services: case studies and key questions
Variation and improving services: analysing and interpreting variation
Consumer voice: Shaping the future of health care services in Aotearoa
Consumer voice: Being a part of the consumer health forum Aotearoa
Consumer voice: Why your community should get involved in the consumer health forum Aotearoa
Consumer voice: What does equity mean to you and your community
Consumer voice: How can lived experience shape the future of the health care system
Patient experience survey questions – December 2013
Patient experience survey – Proof of concept evaluation
Open4Results – November 2016
Consumers share how their lived experience contributed to health improvements
Open4Results – June 2018
Open4Results – June 2017
Open4Results – December 2017
National patient experience survey: Results for patients treated in November 2017
National patient experience survey: Results for patients treated in November 2016
National hand hygiene compliance report: 1 November 2022 to 28 February 2023
Webinar recording: Optimising the use of antibiotics in the management of urinary tract infections in aged residential care
National and technical reports 2022 | Ngā Poutama Oranga Hinengaro: Quality in Context survey of mental health and addiction services
Regional reports 2022 | Ngā Poutama Oranga Hinengaro: Quality in Context survey of mental health and addiction services
National patient experience survey: Results for patients treated in November 2015
National patient experience survey: Results for patients treated in November 2014
National patient experience survey: Results for patients treated in May 2018
COVID-19 care in the community system learning opportunities | KŌWHEORI-19 he whai wāhi hei ako pūnaha manaaki i te hapori
National patient experience survey: Results for patients treated in May 2017
National patient experience survey: Results for patients treated in May 2016
National patient experience survey: Results for patients treated in May 2015
National patient experience survey: Results for patients treated in February 2018
National patient experience survey: Results for patients treated in February 2017
National patient experience survey: Results for patients treated in February 2016
National patient experience survey: Results for patients treated in February 2015
National patient experience survey: Results for patients treated in August 2017
National patient experience survey: Results for patients treated in August 2016
National patient experience survey: Results for patients treated in August 2015
National patient experience survey: Results for patients treated in August 2014
Hospital Standardised Mortality Ratios results 2007–13
Hospital Standardised Mortality Ratios model – methodology paper (July 2015)
From PES to PDSA: A guide to using the patient experience survey portal for quality improvement
Evaluation of the primary care patient experience survey tool
Describing the quality of New Zealand's health and disability services
Case study: Harnessing data for local quality improvement in diabetes
Case study: Harnessing data for local quality improvement in asthma
Addressing unwarranted variation: literature review on methods for influencing practice
A Window on the Quality of New Zealand's Health Care 2017
World Hand Hygiene Day 2023
Adverse events exception reporting 2020/21: Thematic analysis involving always report and review events
Adverse events exception reporting 2020/21: Thematic analysis involving Māori and Pacific peoples
Enhancing accessibility: how to begin
Practical accessibility tips for producing consumer resources
What is the code of expectations and are we achieving what’s required?
He maungarongo ki ngā iwi: Envisioning a restorative health system in Aotearoa New Zealand
Quality improvement: no quality without equity?
Adverse events exception reporting 2020/21
Webinar recording: Highlighting quality improvement in the hand hygiene programme
COVID-19 resource hub
About the COVID-19 resource hub
Hauora Māori
Wellbeing
Leadership
Health and safety
Resources for everyday work
Quality improvement
International resource centres
Sharing experiences to learn
Choosing Wisely
About Choosing Wisely
Recommendations and resources
For clinicians
For consumers
Choosing Wisely New Zealand Resources
Australasian Chapter of Addiction Medicine
Australasian Chapter of Sexual Health Medicine
Australasian College for Emergency Medicine
Australasian Faculty of Occupational and Environmental Medicine
Australasian Faculty of Rehabilitation Medicine
Australasian Society for Infectious Diseases
Australasian Society of Clinical Immunology and Allergy
Australia and New Zealand Child Neurology Society
Australian and New Zealand Association of Neurologists
Australian and New Zealand College of Anaesthetists
Australian and New Zealand Intensive Care Society
Australian and New Zealand Society for Geriatric Medicine
Australian and New Zealand Society of Palliative Medicine & the Australasian Chapter of Palliative Medicine
College of Intensive Care Medicine of Australia and New Zealand
Haematology Society of Australia and New Zealand
Human Genetics Society of Australasia
Internal Medicine Society of Australia and New Zealand
New Zealand and Australian Societies of Otolaryngology Head and Neck Surgery
New Zealand College of Midwives
New Zealand College of Public Health Medicine
New Zealand Dermatological Society
New Zealand Medical Students’ Association
New Zealand Orthopaedic Association
New Zealand Rheumatology Association (NZRA)
Paediatrics & Child Health
Pharmacy
Royal Australasian College of Surgeons
Society of Obstetric Medicine of Australia and New Zealand
The New Zealand Microbiology Network
The Australasian Paediatric Endocrine Group
The Australasian Society of Clinical and Experimental Pharmacologists and Toxicologists
The Royal Australian and New Zealand College of Radiologists – Faculty of Clinical Radiology
The Royal Australian and New Zealand College of Radiologists – Faculty of Radiation Oncology
The Royal Australian and New Zealand College of Obstetricians and Gynaecologists - Te Kāhui Oranga ō Nuku
The Royal College of Pathologists of Australasia
The Thoracic Society of Australia and New Zealand (Paediatric)
